SMMGoldenberg
What is Spectrum?
Broadband is something most of us use, and “spectrum” is the new hot topic that is about to be on all of our proverbial radar screens in the very near future. The FCC (Federal Communications Commission), as a part of their “National Broadband Plan” just got a law passed through Congress to allow TV stations to actually auction off their spectrum to wireless broadband companies. This spectrum is used by a wide host of signal using devices like radio, GPS, mobile broadband, TV and so forth.
The reason this is a big deal is that there is only so much spectrum out there, and with the rise of technology that uses this invisible space, there is very high demand for more of it. As we begin to use more devices which require this spectrum use, their value increases. As more of us adopt smartphones, tablets (like the iPad), and other data gobbling devices; the desire for companies who provide service for these devices to have more spectrum availability grows.
Want to understand more? Check out this great infographic from the FCC:
Now you know.
Success in the Information Age
If you haven’t figured it out yet, we are living in the age of information. Sometimes, it’s the age of “way too much information”. If you are anything like most of us out here in the business world, you start your day with a deluge of emails, a stack of mail, and (for many) a voicemail box overflowing with messages. Oh, but wait… if you use us, chances are you don’t have to have a voicemail box full of voicemails…. we’re here to help!
The thing is that yes, as the world of information moves faster and faster, it becomes necessary to have a plan with how to deal with all of this information. Take a peek at this great “infographic” from Mindjet.com. If you notice, several of the solutions are something that we can help you with!
Mindjet.com
- Thank you to Mindjet.com for this fabulous illustration!
Gearing Up For a Happy New Year
The holidays between Thanksgiving and New Years Day are always a buzz in our offices here at Direct Line TeleResponse.In addition to covering for holiday closures, we start a new campaign to keep us focused on our number one goal, excellent customer service. We are proud to participate in both the ATSI (Association of Tele Services International) and Cam-X (Canadian Call Management Association) Award of Excellence programs. It’s like the Academy Awards for the answering service industry.
This year, if you wander around our offices, you will see a theme of excellence. We go all out with decorations, contests, awards, and of course we like to keep it fun!
Of course (as always) the goal is excellent customer service for our customers. The result we treasure the most are the kudos we receive from you.
“‘You sound so professional, I really honor having a good admin” ~ Amy M.
“Thank you, again, for superior service” ~ Angela X.
“We have been pleased with Direct Line’s service to the point that I now refer them to others myself!” ~ Joanne L.
“I keep hearing about how ‘awesome’ my receptionist is, they are shocked when I tell them it’s my answering service” ~ Rachelle G.
The best compliment of all, is serving you!
Thank you so much for your business, and we wish you a Happy New Year!