It was September 10, 1979 that we opened our doors as Direct Line Answering Service at Dwight and Fulton streets in Berkeley California. In the 32 years since, some things have changed (such as our location and our name), and others have remained the same (several of our long-standing customers and our owners). We are honored and privileged to have the opportunity to serve the greater San Francisco Bay Area community, as well as serving our clients around the world. Thank you for being a part of our business family, and we look forward to serving you for another 32 wonderful years and beyond.

Celebrating successes is a part of every good business. We take celebrating our staff and their accomplishments to heart. In late July, we celebrated with our annual Recognition and Awards meeting. We celebrate the achievements of our staff and the agency as a family, and that extends to the families of our staff. Being a 24/7 call center this can be tricky, but we do everything we can to ensure that every employee has the opportunity to enjoy the day. From the bounce house (yes even the grown ups jumped on in) to the staff-requested taco truck, this year’s party was a huge success.