What do you do when the power goes out?

Imagine that you have an emergency situation and your power is out, your phone line is down, or maybe you just forget to forward your phone at the end of the day and don’t have enough time to head all the way back to the office. Never fear, RACF is here.

What is RACF?

RACF (Remote Access Call Forwarding) is a system that your phone company adds to your account. With the addition of this system you are able to forward your phones to any other phone (i.e. cell phone, pay phone, home phone, answering service, etc.) when your phone system or power is down. The benefit of this system is that it allows for you to keep your phone operating when it otherwise would be down.  All you have to do is follow a few easy instructions and you would be able to forward your phone immediately.

Why RACF?

You never know when you will have a phone or power outage, therefore (especially for businesses) this feature is truly a “no-brainer”. When we at Direct Line TeleResponse make our current clients aware of this feature, it is amazing how many people say: ” Our power was out and we lost calls over several days. I cannot even tell you how much that outage must have cost us!” Because this feature has been so beneficial for our clients, especially in times of crisis (earthquake, flood, power outage) we have made it a point to alert all clients current and incoming about this amazing feature. It works whether you have an answering service or not, but we must say that adding on a professional, award-winning answering service can only help in these situations and of course on a daily basis to help you grow your business and keep your clients happier.

How do I get RACF?

Getting RACF is as simple as contacting your phone company and ordering the “Remote Access to Call Forwarding” feature.

Of course… if you are looking for an answering service, that is as simple as calling 888-365-2424 and asking for Greg. (He will take great care of you!)