Are You Using It Yet? Our Online Customer Care Portal
Did you know that one of our most popular features for clients is our “Customer Care Portal”?
Yes, Direct Line’s Online Customer Care Portal is a useful online tool which allows customers 24/7 access to their account at the touch of the keyboard. You are in control. You can retrieve messages when it’s convenient for you. The portal is absolutely tablet friendly. Whether in the office or on the go, you can retrieve your messages or make changes to your on-call information 24/7 every day of the year.
The portal allows customers to:
- View Messages
- View/Make Changes to your on-call personnel
- Get customized reports
Current Clients:
If you are a current Direct Line Client and would like more information about setting up 24 hour access to your account, please call your Account Manager at 510-843-3900 or 888-365-2424 or send your request HERE.
New Customers / More Information:
If you are not a current Direct Line client and would like more information about our Online Customer Care Portal or how we can help manage your calls and emails, please contact us at:
Phone: 510-843-3900 Toll Free: 888-365-2424 or Click here to request information
