The holidays between Thanksgiving and New Years Day are always a buzz in our offices here at Direct Line TeleResponse.In addition to covering for holiday closures, we start a new campaign to keep us focused on our number one goal, excellent customer service. We are proud to participate in both the ATSI (Association of Tele Services International) and Cam-X (Canadian Call Management Association) Award of Excellence programs.  It’s like the Academy Awards for the answering service industry.

This year, if you wander around our offices, you will see a theme of  excellence. We go all out with decorations, contests, awards, and of course we like to keep it fun!

Of course (as always) the goal is excellent customer service for our customers. The result we treasure the most are the kudos we receive from you.

“‘You sound so professional, I really honor having a good admin” ~  Amy M.
“Thank you, again, for superior service” ~ Angela X.
“We have been pleased with Direct Line’s service to the point that I now refer them to others myself!” ~ Joanne L.
“I keep hearing about how ‘awesome’ my receptionist is, they are shocked when I tell them it’s my answering service” ~ Rachelle G. 

The best compliment of all, is serving you!

 Thank you so much for your business, and we wish you a Happy New Year!