Non-Profits

Frequently Asked Questions About Answering Services For Non-profits

1. Why do non-profit organizations need help with their telephone answering?

Non-profit organizations need to make sure that they are getting the most out of every penny. They also need to be available for donations, especially if calls come from different time zones. This is why it’s important to partner with a professional answering services that can take these calls and secure sponsorships, donations and requests when you’re not available.

2. Who can benefit from an answering service for Non-Profits?

With a 24-hour answering service, non-profit organizations can help accomplish their goals and find generous people to support their cause. In addition, the flexibility to help with everything from tickets sales to message taking is a perfect way for these organizations to operate without hiring additional full-time staff.

3. Why choose a non-profit answering service instead of hiring in-house staff?

With a live answering service, you will get a 24/7 presence. Also, the help of experienced call agents can allow for telephone coverage during lunch, meetings, conferences, and peak times. With an answering service like Direct Line, you will always make the right impression.

4. What benefit does Direct Line offer to Non-profits in the U.S.?

With Direct Line, your non-profit organization gets a 24-hour call center with live agents and virtual assistants. We’re ready to answer your calls, secure donations, process ticket sales and provide your volunteers with general information.

5. What services can help Non-Profit organizations looking for telephone support?

24/7 availability, after-hours coverage, call overflow, and even enhanced voicemail are some of the key services we offer that help non-profits. We will improve your ability to be responsive which in turns levels up your professionalism that can support the credibility of your mission and cause.