Trade Services and Contractors

1. Why Do Trade Contractors Need Telephone Answering Support?

The average contractor spends more time in the field than in their office. Answering calls and taking notes is almost impossible to do in such a case. With the constant travel that this type of job demands, an answering service is ideal for offering excellent customer service and capturing every opportunity.

2. Why Do Contractors Use Answering Services?

Contractors trying to fill in the gaps of their call coverage choose answering services to ensure that no call goes unanswered. Also, investing in such a solution is a cost-effective decision that improves customer service, increases office efficiency, and reduces administrative payroll costs.

3. Can a Contractor Answering Service Manage High Call Volume During Peak Seasons?

Yes, we can comfortably handle hundreds of calls per day. Whatever your needs are, we can take messages, dispatch emergency calls, and warm patch important calls to you or any other specific person or department.

4. Does a Contractor Answering Service Offer Bilingual Support?

Yes, we know that the United States is growing in diversity, so we have employee call agents fluent in Spanish. As a result, we can help you broaden your reach and serve more people.

5. Where is Our Call Answering Service Located?

Our answering service is located in the United States with two locations: Berkeley and Stockton, CA. All our agents are 100% U.S.-based and able to answer for trades professionals nationwide.