Website Integration Services
Our website integration service provides sales and customer support 24/7/365.
Consumer communication and lead generation come through a variety of media channels including catalogs, magazines, television, radio, direct mail and the internet. Whether you’re selling products, services or building an email list, our professionally certified call agents are here to respond.
Our agents have the ability to log onto your website and facilitate product order and/or process pre-qualifying screening questionnaires in a secure manner while inputting data in real-time.
Each of our call taking stations is equipped with dual monitor which enable our agents to access your website in a quick and cost-effective manner.
Our website integration service is ideal for businesses in industries that require 24-hour live support such as order-entry, e-commerce, property management and real estate, just to name a few.
Process Flow
- Agent accesses your website
- Agent inputs order information
- Shopping cart is updated
- Order is placed
Key Features
- Increase revenue
- Optimize marketing campaigns
- Secure data entry
- Pre-qualify callers
Key Benefits
- Improves customer service
- Simple integration
- Never miss a sale
- Increases your competitive edge
